Assistant Restaurant Manager

Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.

Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – Airport Concierge and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!

THE POSITION

To manage the overall operation of the restaurant, following established objectives for the highest standards in professional management and administration as well as in effective and fair personnel development.

KEY ROLES & RESPONSIBILITIES

Motivate, discipline, direct and supervise the work of all employees in the restaurant

Develop and maintain training programs to ensure a high degree of staff professionalism

Manage day-to-day operations of the restaurant

Handle complaints and make effective service recovery

Ensure standards are being followed in accordance with F&B policies and procedures

Ensure all employees have full product knowledge

Regularly inspect food & beverage quality

Follow established and proper Accounting procedures

Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly

Conduct daily roll plays and ensure employees adhere to grooming standards

Develop maintenance schedules

Liaise with stewarding on inventory and breakage control

Maintain daily log book maintaining clear and concise information on the operations.

Establish guest database with preference records of regular guests

Schedule employees to maintain Hotel’s service standards within budgeted labour costs

Assign responsibilities to subordinates and conduct regular performance checks

Implement weekly cleaning schedules for operating equipment

Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department

Control stock of all equipment in the restaurant

Constantly monitor staff's appearance, attitude and degree of professionalism

PERSONAL ATTRIBUTES

Excellent reading, written and oral proficiency in English

Experienced in all aspects of restaurant service

Must be well-presented and professionally groomed at all times

Excellent leader and trainer with strong motivational skills

Strong interpersonal skills and attention to detail

High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination

Proven organizational skills, able to set and meet deadlines with quality results

QUALIFICATIONS

Degree in Hotel Restaurant Management or equivalent

EXPERIENCE

Minimum 2 - 3 years Hotel experience