Food & Beverage Supervisor is responsible for supervising the services of the Food & Beverage outlets in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Complimentary Bar Supervisor, you would be responsible for supervising the services of the complimentary evening reception in the hotelﾒs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Supervise and train team members in all complimentary bar services and operations

Assist management in the selection of new hires and with beverage controls

Support and assist team members in handling guest inquiries and requests and in resolving guest complaints

Demonstrate knowledge of beers, wines, liquors, specialty cocktails, drink service and bar terminology

Maintain cleanliness of the reception area and ensure equipment is well-maintained

Ensure compliance with health, safety, sanitation, third-party liability, liquor laws and alcohol awareness standards and procedures

Use proper cash handling and accounting procedures to total, process and collect payments from guests

Create revenue-generating promotions

Perform staff and additional duties, as required

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability