SUMMARY :

The Food Server in the Sterling Spoon Café is responsible for taking food and beverage orders from our guests while providing friendly, Genuine Service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet Guests in a positive, friendly manner and make them feel welcome utilizing tenants of Genuine Service.
• Maintain complete knowledge of all menu items, prices, preparations, major ingredients and quality standards, taste, appearance, texture, etc.
• Takes Guests’ food and beverage orders, utilizing suggestive selling techniques. answers questions, and makes suggestions regarding food and service.
• Delivers all required condiments just prior to serving food orders
• Serves all food and beverage orders to the Guests.
• Anticipate the guests’ needs and respond appropriately with a sense of urgency.
• Accurately writes order on check and then transfers order to Micros system.
• Asks Guest for food temperatures on specific menu items.
• Relays order to kitchen and serves courses from kitchen and service bars.
• Garnishes and decorates dishes prior to serving.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Resolve Guest complaints, ensuring Guest satisfaction.
• Presents bill for payment and refers patron to Cashier.
• Work as a team, assisting all Guests’ and Team Members’ needs and inquiries.
• Guide the activities of the assigned Busperson to ensure optimum service to guests.
• Clears and resets counters or tables at conclusion of each course.
• Remove dishes, cutlery, glasses and paper product from tables as needed.
• Complete all assigned side work which may include any combination of the following duties:
• Filling table condiments which include salt & pepper shakers and sugar/sugar substitute caddies.
• Wipe down and clean soda, milk, juice, tea, hot chocolate and coffee dispensers. Front and/or back station.
• Wipe down and clean stainless steel top and bottom.
• Stock juices.
• Wipe down and clean refrigerator inside and outside.
• Change out all salad containers.
• Restock salad bar and salad items storage area.
• Stock all dishes, salad plates, soup bowls, toast plates, monkey dishes, and all silverware including soup spoons, steak knives and cocktail forks.
• Complete wipe down and cleaning of serving station.
• Wipe down and clean the area from the syrup dispenser to the salad bar.
• Change the breadboard.
• Refill and/or stock the syrup, all the breads products.
• Wipe down and clean the tray area.
• Continuous monitoring and replacement, if needed, of the ice for the butter.
• Refill and/or restock the croutons, crackers, vinegar & oil, lemons and condiment on both side stations.
• Run the service trays through the washer and dry them.
• Additional cleaning and stocking as requested by management.
• Participate in Company sponsored and/or authorized promotions to help ensure the success of the property.
• Other related duties as necessary.

EDUCATION/EXPERIENCE
High school diploma or GED required. Must have 1 years food and beverage experience.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:
Alcohol Card & Health Card

OTHER PROPERTY SPECIFIC DETAILS:

EMPLOYEE BENEFITS INCLUDE:
Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....

DISCLAIMER:
This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status.
Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Job Type: Full-time

Pay: $8.00 - $9.00 per hour

Experience:

• Serving Experience: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No