Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
PRIMARY PURPOSE:
The primary responsibility of the Gourmet Food Server is to take and deliver customer orders, maintain tables, guest satisfaction and finalize checks. The food server is also responsible for performing side work and general cleaning of assigned stations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Greet guest in a positive, friendly manner and make them feel welcome
Guide guest through all phases of their experience at the restaurant
Knowledgeable of selling techniques, service delivery of both non and alcoholic beverages, and service delivery of menu items of every course
Itemize bills correctly and efficiently secure payment
Maintain cleanliness and stock of assigned area, side station, tables and Point of Sale (POS) station
Anticipate the guest needs and respond appropriately with a sense of urgency
Communicate with management, chef and culinary staff in order to fulfill and address any issues or needs requested by guest and or employees
Perform other job-related duties as requested
SUPERVISION:
None
MINIMUM REQUIREMENTS:
Work varied shifts, to include weekends and holidays
PREFERRED:
Five (5) years of Food and Beverage experience in a high-paced environment with food service experience
Wine certification/education
Experience working in a similar resort setting
CERTIFICATIONS, LICENSES, REGISTRATIONS:
Health Card
Food Handler Card
Alcohol Awareness Card
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines
Knowledge of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
Knowledge of health, safety and sanitation regulations
Basic knowledge of Point of Sale (POS) systems and computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
MGM Resorts International develops, builds, and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting, and convention facilities, and high-quality retail and gaming experiences.
With 77,000+ employees, the Company is one of the world's leading global hospitality and entertainment companies with 30 unique hotel and destination gaming offerings, including some of the most recognizable resort brands in the industry. We’re proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations.
While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience. We welcome you to join us.
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