Job Offer
JOB DESCRIPTION

A Host/Hostess at Denny’s plays a special role for our guests. You are often their first impression and last impression, and we count on you to sincerely make them feel at home – every time!

The Host or Hostess greets guests in a warm, friendly, smiling manner that welcomes them into our restaurant and sets the stage for a positive dining experience. A Denny’s Host or Hostess has a “Guests First" attitude, engaging in friendly conversation with guests as you perform duties such as:

  • Suggesting new menu items from our limited time offerings.

  • Receiving payment and making correct change.

  • Assisting with beverages like bold, signature or flavored coffees.

  • Cleaning, completing side work, and organizing supplies as needed.

  • Willingly assisting other team members without being asked.

  • Providing total guest satisfaction.

  • Greets and welcomes all customers immediately upon arrival and verifies number in their party.  Determines special needs, e.g., high chairs, special menus.

  • Collects payment from customers immediately, in accordance with established cash handling procedures, inquires about food/service satisfaction and handles customer complaints/suggestions appropriately.

  • Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day.

  • Keeps hostess area stocked and clean, e.g., to-go items and bakery products.

  • Handles incoming telephone calls immediately, and takes to go orders as appropriate.

  • Maintains proper supply of clean menus.

  • Periodically supplies customers with initial beverage suggestions and provides beverage order and refills.

  • Assists service personnel in clearing and setting tables.

  • Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.

  • Assists other service personnel as needed.

Apply directly on company website:

https://careers.dennys.com/global/en/job/R05130/Host-Hostess

Position
  • Hostess/Host

Languages
  • English

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