Location:

Las Vegas, Nevada

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission:  To Entertain The Human Race.​

PRIMARY PURPOSE:

As a Mini Bar Supervisor, you will be responsible for day to day operations and ensure departmental efficiency and effectiveness.  You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Participate in hiring practices and standards
• Develop, train and mentor staff to ensure departmental standards and goals are understood and met
• Oversee day-to-day operations to ensure maximum departmental efficiency and effectiveness
• Resolve guest disputes on billing through collaboration with Front Desk and Hotel accounting departments
• Follow proper guidelines on food safety
• Issue employee commendations and disciplinary actions
• Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

• High school diploma or equivalent
• Two (2) years of related experience
• Work varied shifts, to include weekends and holidays

PREFERRED:

• One (1) year of supervisory or managerial experience, in a high-volume hotel
• Experience working in a similar resort setting
• Experience managing employees using a Collective Bargaining Agreement

Apply directly on company website:

https://careers.mgmresorts.com/global/en/job/174887/Mini-Bar-Services-Supervisor-Mandalay-Bay