Outlet Bartender

Location: Rio Grande, PR, US, 00745

Property Name: Rio Mar Beach Grand Resort

Req Id: 15985

Wyndham Grand is now seeking a Outlet Bartender to join our team at the Rio Mar Beach Grand Resort location in Rio Grande, Puerto Rico.

Job Summary

The Outlet Bartender is responsible for providing the highest quality service to guests and servers and maintaining the Wyndham Standards of cleanliness and sanitation while following the direction from all management.

Education & Experience

High school diploma or equivalent• High school diploma or equivalent

Physical Requirements

Flexible and long hours sometimes required.

Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to stand during entire shift

General Requirements

Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing nametags.

Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary

Must be able to maintain confidentiality of information.

Must be able to show initiative, including anticipating guest or operational needs

Perform other duties as requested by management.

Fundamental Requirements

Maintain a warm and friendly demeanor at all times.

Set up the bar according to hotel standards and Banquet Event Order to ensure that guests are served promptly and efficiently

Prepare beverages and cocktails according to the hotel’s mixing and presentation standards

Serve guests with all beverage requirements in a friendly, courteous and professional manner

Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel’s standards

Follow all state liquor laws

Know hotel services and facilities

Abide by all hotel policies and safety rules

Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests

Respond to guests problems, complaints and accidents

Be familiar with all fire exit locations and fire extinguisher locations and know how to operate

Ensure that the bar and service areas are kept clean and tidy during service

Ensure overall guest satisfaction