Hettige Don Suranga Nishantha De Alwis

About Me
With over 20 years of experience, I have cultivated a diverse skill set that encompasses various departments and management roles. My journey in the hotel industry began in 1999 when I joined the Management Trainee program at HILTON Colombo Sri Lanka. This opportunity exposed me to different areas of hotel operations, including F&B, Front Office, Finances, and Revenue Management. This immersive experience greatly contributed to my comprehensive understanding of the industry. Currently serving as the Director of Food and Beverage, I have successfully generated ¥1.6 billion in total revenue. Overseeing a diverse portfolio of five dining outlets, each with its unique concept and target audience, I have consistently ensured exceptional guest experiences. Additionally, I have managed banquet facilities and coordinated large-scale events, further enhancing my expertise in delivering memorable occasions. To maximize profitability, optimize operational efficiency, and enhance customer satisfaction, I have developed and implemented strategic plans. This has involved responsibilities such as menu maintenance, event management, staff supervision, guest interactions, office administration, vendor communications, and labor cost control. Furthermore, I possess strong budgeting and forecasting skills, along with the ability to analyze overall monthly performance and provide summary reports with actionable recommendations to improve long-term strategies. As a leader, I am adept at conducting meetings, facilitating training sessions, and fostering effective communication among peers and staff members. Revenue management and financials are areas where I excel, owing to my thorough understanding of management procedures and my efficiency in executing my responsibilities.